What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
How does Nextrend Imports, Inc. protect customer information?
We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the interenet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
What about "cookies"?
Will Nextrend Imports, Inc. disclose the information it collects to outside parties?
Nextrend Imports, Inc. does not sell, trade, or rent your personal information to others.
Nextrend Imports, Inc. is committed to protecting your privacy. We use the information we collect on the site to make shopping at Sillyshooterz.com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.
Questions and Feedback
Nextrend Imports, Inc takes pride in offering the highest quality product, fastest turnaround and friendliest customer service. If you have any problems with merchandise purchased from us, please feel free to contact our Customer Service team at any time. You may return most stock items within 5 days of delivery for a refund or exchange, subject to item availability.
All returns or exchanges must be approved by Nextrend Imports, Inc. in the form of a return authorization number prior to the return or exchange being processed. In order to obtain a Return Authorization number, call our customer service line: 845.499.2189 (Mon-Fri, 10am and 6pm EST). Please have your order number ready.
All returns will be credited to the original form of payment. Credit card accounts will be credited upon processing of the returned item(s), Please allow 10-12 business days for receipt and processing of your return. A 20% restocking fee will apply for all wholesale returns. The original cost of shipping will not be refunded.
Returned items for exchange will be credited to original form of payment and a new order will be placed for replacement item(s). Availability of replacement item is not guaranteed. Please allow 10-12 business days for receipt and processing of your exchange.
Unfortunately, we cannot accept returns of certain items, including: - Silly Shooterz Gun, Any Custom Product or any product that has been altered. - Any item that is not in its original condition or damaged. - In Stock items in which are sold at cost, on a special price or seasonal items.
Please send all returns to:
Nextrend Imports, Inc.
20 Squadron Blvd, Suite #620
New City, NY 10956
In order to expedite your refund or exchange, please include your original order # with the returned merchandise. Your satisfaction is very important to us.www.sillyshooterz.com. If you have any questions, please contact Customer Support at firstname.lastname@example.org